Goods once sold will not be returned. (Unless and untill there is a manufacturing defect)
In case of manufacturing defect goods will be replaced only ( Similar product to be given but no refund of the money).
Incase you want to exchange your old goods only silver value (less labour charges) will be credited to the newly purchased products value.
No guarantee for gold plated silver goods.
No guarantee for silver plated gift articles and god idols (As they may be alloy or marble based and not silver, which please note)
All rights are reserved with Og Sterling and Ornam Gold only.